I booked a round-trip transfer in Lyon (to Annecy) for €203.The day before the trip, the driver cancelled and the company informed us they were unable to find a replacement. While they did notify us in advance (which I appreciate), the service itself was ultimately not delivered.More concerning is what happened next: shortly after, the company communicated that they had ceased operations and were no longer able to process refunds directly, asking customers to contact their banks for a chargeback.So while this is not a scam in the traditional sense, the service is clearly unreliable and structurally weak. You may get your ride, or you may not — and if something goes wrong, resolution is not handled directly by the company.In our case, we had to rely on our bank to recover the payment.Overall, I cannot recommend this service, especially for time-sensitive or important trips.
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