The train was changed before departure so we were reallocated carriage and seats. The train was changed again but this time we were given a card with the carriage number and told to sit anywhere. We found 2 seats only to be ordered by a very rude member staff to leave the seats as they were for disabled passengers. There was no sign saying this. She walked off and when we followed to try to resolve this and find another seat, she complained to the station manager and he threatened to throw us off the train and have us arrested in front of the whole carriage. As two females we were devastated and traumatised. After all this the same lady told us we could move back to the seats we sat in originally. Why put us through such a horrific experience when she could have told us to stay where we were while she found out if we could stay in the seats? I have complained online and while waiting for so called customer services to answer my call, I have written this. I cannot take my business elsewhere as they have a momopoly, which means that Eurostar can treat people how they like and get away with it. The waiting time to answer my call is apparently 1 hour.
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Eurostar (Official Web site): Train ticket, short break, city break, weekends. Travel to Paris, Brussels, Lille, Disneyland Paris, Bruges, Avignon and more than 200 Destinations form London St Pancras station, Ebbsfleet International Station or Ashford International Station
