Waited over an hour to get through and staff were very helpful and resolved my issue. I have been calling as required by their process and had to speak to a person. Over last three days with wait time continually over an hour. Eurostar need to get there act together as this is appalling customer service
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Eurostar (Official Web site): Train ticket, short break, city break, weekends. Travel to Paris, Brussels, Lille, Disneyland Paris, Bruges, Avignon and more than 200 Destinations form London St Pancras station, Ebbsfleet International Station or Ashford International Station
