The service I was due to travel on from Amsterdam to London was cancelled 20 minutes before departure due to a couple of inches of light snow leading to 100s of stranded passengers and chaotic scenes at Amsterdam Central . I had to threaten legal action to get a refund (I am a solicitor but in spite of this -or maybe because of it! -there was a lot of push back from Eurostar )The refund portal would not work and they kept insisting that I had to get a refund from NS International.
When I eventually got on a Eurostar train the next day it was tired and smelled of BO . They are not investing in either the rolling stock or the lines and it shows.
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Eurostar (Official Web site): Train ticket, short break, city break, weekends. Travel to Paris, Brussels, Lille, Disneyland Paris, Bruges, Avignon and more than 200 Destinations form London St Pancras station, Ebbsfleet International Station or Ashford International Station
