Four years ago, I purchased an e-bike for approximately £1200. Unfortunately, I've discovered that they are unable to replace the battery, which has a finite lifespan. The bike has now developed a fault that makes it unusable, and they claim they can't repair it! I had hoped this bike would last me a lifetime, but it seems that's not the case. It's frustrating how they can charge such a significant amount without the means to support their product.
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