Great prices, assortments but very long delivery timesWhile the store has a great assortment and very competitive prices the downside is that you could have to wait weeks and weeks (in my case close to 90 days) to get your order delivered with no indication on the website of any delivery estimation if the item is on stock at the supplierThe web site will have only the status 'paid' and that's it. Other competitors make it clear using multiple status updates : ordered from supplier, shipped from supplier , estimated delivery 30 days, etcAfter 30 days and no proactive communication I honestly started to wonder if this was a scam (but trusted their presence on toppreise)Every time I was contacting the store (I get the feeling is a small company so all reply come from the owner) the reply was almost always to be delivered next week , instead no delivery/communication for 2 weeks and when I was yet again sending a new email..same reply next week etcAnyway finally got my order and the status changed to 'shipped'EDIT (July 30) : after posting this review I was contacted from the store owner and offered a 50 CHF cash credit for my troubles. I really appreciated the initiative and the fact I was not asked to update the review (that speaks to their honestly and customer commitments ). I am updating the review because I think that is great customer service (so adding one star from 2 to 3)
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Evenshop est une boutique en ligne basée à Lausanne qui offre services et accessoires pour vos smartphones depuis 2007. Plusieurs années d’expérience nous ont permis de développer les connaissances nécessaires pour vous proposer une large gamme de ...
