Absolutely pitiful. They take a hefty cut from each sale, but have now added a £23 a month charge to have events over 25 capacity. I have had multiple customers complain that they cannot buy tickets when they follow link from my instagram to eventrbite in ios - the button to buy is not visible. There was no warning about this from eventbrite. When i contacted their support they were rude and said it is basically not their fault it is due to apple - a huge number of people who buy tickets are using ios and following ticketing links to eventbrite from instagram. There was no apology for this dire shortfall. The tone of their customer support is always unhelpful. They obviously do not care about their customers. They do not have the functionality to support hybrid events that are both in-person and online - it has to be one or the other - which for a main player in online ticketing is ridiculous. There email system was useless and often didn't send the emails. The boost system was more of the same but with an additional charge. It has literally been headache after headache using eventbrite - a painful experience.
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