DO NOT book paid events through Eventbrite!I bought 2 premier outside rooms (4 people) for a special P&O crossing from Hull to Rotterdam to celebrate world harbour day 3/9/23. Arrived at Hull to be told that only one room had been booked even though the booking and payment clearly is for 2 premier outside doubles. We spent ages with the agent at Hull port while she managed to find us a basic twin for the outwards journey and a quad for the return. (our friends had the booked room). So much for the ease of not having to pack up and move rooms and paying the extra for the luxury of a double bed. I have tried twice to contact EB through their website, no response as yet. I have tried calling but the auto-operator on the phone just hangs up.I also spoke to P&O who cannot assist as the booking was through EB. All they could do was to confirm my P&O booking reference (different to the EB ref). I asked that they pass on my suggestion that the do not use EB again! The P&O operator also mentioned that they had not yet received any funds from EB nearly a month post trip!
Claim your business profile now and gain access to all features and respond to customer reviews.
