I order tickets costing £80 as a gift to someone. In the end, they couldn’t go, so, in accordance with the terms and conditions, I requested a refund (this was clearly within the time limits shown). My refund has been ‘pending’ ever since. As other reviewers have said, it is impossible to speak to anyone at Eventbrite. There is no phone number, no email address, I’ve even tried contacting them through Instagram. The only response I can get is from a chatbot and that simply says ‘contact the organiser’ which I have tried to do on many occasions. From the reviews on here and the lack of updating on their social media, I will not be booking anything on Eventbrite again, I would have no faith that the event will go ahead and there is no support whatsoever when something goes wrong.
Claim your business profile now and gain access to all features and respond to customer reviews.
