I had booked some open air cinema tickets at Michelham Priory to see One Love Bob Marley. I contacted the organiser and the Eventbrite to explain that my husband is a police officer and due to the currents riots and protests he had been called to work on the same evening as the event. I explained that I would either like a refund or the option to transfer the tickets to another event. It took days for anyone to respond and I was told neither was possible. Under the circumstances I feel this is extremely unfair as the events were out of my control. I gave both the organiser and the Evenbrite plenty of notice and feel extremely let down. I decided to leave a review and was flabbergasted by the number of negative reviews although, after this experience am now not surprised at all!!
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