eventbrite.co.uk

1.2
1.2 Based on 160 reviews

...

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Ryder Clark
Awful "support" and was signed up for something I don't want

I set up an account to do ticketing for a free event run by our small community group. I was put onto a "free trial" of the Pro plan which I didn't want. Now I can't cancel the trial and because I am seen as having a subscription I can't close the account. I have been emailing support but they are really unhelpful. They said I can't cancel the trial unless I put a payment card onto my account. I don't trust them not to take a payment without telling me so I'm not going to do that. Just really worried that I am going to end up in a situation where they sign me up for the plan I don't want then chase me for payment.

1
Date of experience: Aug 05, 2024

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