I haven't had the greatest experience with EventBrite in the past (double charges, failed ticket delivery) but often the only option for events... but for a recent event that was cancelled they mucked us about (we received notification that refunds would be given for the event, but then both the event organiser and EventBrite went silent, and a paypal dispute was dismissed as apparently a cancelled event was still considered as the service being delivered!). I certainly would work hard to avoid booking via them again - there's no responses to complaints bar automated replies - I appreciate they don't manage the events themselves but they lack even the professionalism to feedback on the same.
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