Digusting customer service, booked 2x tickets for an event on 1st May 2023, that was cancelled. this is the email I have received today - This is Customer ServiceWe apologise for the delay and we do appreciate your patienceWe understand and apologise for the frustration that this is causing but unfortunately we can only update you with the current information that we have at this time Your refund request is fully registered on our system but this is ongoing at this time As previously stated , we are working to fix the issue of the delay of our current refund process In the event of any further updates, we would contact you directly in the first instanceSo they have had my money for over a year and will not return. Legal action is to start to recover my monies and all costs.USE THIS COMPANY AT YOUR OWN PERIL!
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