Bought a evercross ek30 pro a week ago and smoke came from under the seat at first switch on. Reached out to evercross for "help" loads of emails later I finally got a response offering to fix the controller, I'm sorry but a brand new bike faulty on delivery requires a brand new replacement not a fix of the old one that burned out on first switch on. I stated this was unacceptable and I require a brand new controller, since then my emails have been ignored, now I'm left with a bike that does not work at all. The customer service is terrible at this place. If they sort my problem I will return to this review and update it, but at present I'm very very disappointed in this company.
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Welcome to our website：www.evercross.eu, selling electric scooter and hoverboard! We offer a wide range of electric scooter and hoverboard for all types of riders, whether you’re commuting to work or exploring the great outdoors.
