This was my first experience with Factory Price Jewelry. I was very pleasantly surprised by the excellent customer service I received. I had been looking at other vendors directly in China. The prices might be low but the shipping was way out of budget. I started searching for other alternatives and found FPJ. I found the item I wanted, and free shipping. But it was truly the customer service I received that made me purchase. Neri was my customer service rep. She was so patient and helpful. She got me all the information I needed, talked me through account set up, troubleshooting when I needed help, and just took every care to make sure I got what I truly needed. You don’t find good customer service like this very often.Thank you! I am looking forward to receiving my package.
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Our journey began in jewelry wholesale under the name Factory Price Jewelry. From the start, we had one mission: remove the wholesale middleman to make factory pricing accessible to all businesses. Over the years, we've expanded beyond jewelry. Now, the name Everful captures our broader vision: to provide an ever-flowing supply of factory-direct products that keep your business thriving.See more
