I had ordered Sermorelin from Evelife and communicated via chat with one of the Drs regarding switching from NAD+ injections (purchased elsewhere) to subligual and was advised the sublingual method is not as effective as the subdermal. He asked if I still wanted it and my response was "I will pass". It was sent anyway. Then 2 months later, sent again. I made a reach out to customer support referencing the communication where I had declined the prescription. No response. Now, 2 months later and I AGAIN receive yet another 2 month supply. Of course, I am being charged for something I DID NOT authorize and clearly declined. Had they not had my cc on file for the Sermorelin, they would not have been able to fraudulently charge for the NAD+ I did not want. I have requested a full refund and truly hope they respond this time. Incidentally, there have been no email communications regarding these orders being processed/filled or notification of shipment, unlike those I receive for the Sermorelin I purchased. Really disappointing and hoping to resolve this matter. Update: Everlife is issuing a full refund. They responded quickly and satisfactorily.
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