If I could rate this lower, I would. I ordered a product on 1/2, and as of 1/14, it still hasn't arrived. My card was charged, and despite multiple calls and emails with representatives assuring me my order was shipped, I have yet to receive anything or obtain a tracking number. They have denied my refund request and instead offered me a discount on my next purchase, which I find unacceptable given the poor treatment I have received.
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