I hired Evernest to manage my rental in Herndon, VA. Worst property management experience of my life. Their entire marketing strategy was TWO photos of the front of the property. When I questioned it, Nikki Fischer couldn't even apologize. They claimed 9 leads per week but ZERO tours scheduled. I asked Nikki Fischer and Natasha Thompson multiple times to explain, they ignored me every time. So I posted my own ad with zero budget and immediately got 6 tours. The property owner outperformed their "professional" team. Let that sink in. When I complained to David Soles, instead of taking accountability they terminated MY contract and blamed ME suddenly citing copyright issues, property condition, and a fake Zillow listing allegation. None of these "concerns" existed until AFTER I called out their incompetence. The property got worse under THEIR watch while THEY collected fees. David Soles called me and didn't acknowledge a single failure. Just deflected blame. After termination, Natasha gave me a wrong lockbox PIN to retrieve my own keys, forcing me to reschedule multiple times. Security deposit transfer? Still dragging their feet. They fail at the basics, then blame the owner to cover their tracks. Everything is documented and screenshotted. Property owners in VA/MD — stay far away from Evernest, Natasha Thompson, Nikki Fischer, and David Soles. I am consulting with a lawyer regarding negligence.
Claim your business profile now and gain access to all features and respond to customer reviews.
Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.