Our move-in with Evernest Property Management has been an absolute nightmare. What upsets me most is knowing that so much time, stress, and money could have been avoided if I had paid closer attention to the real reviews—not the conveniently timed, overly positive ones that seem to appear right after a negative review to keep ratings afloat.From the start, we dealt with miscommunication, unmet promises, and unnecessary delays. Issues that should have been handled before move-in were ignored, leaving us to spend our own time and money fixing problems that were promised to be resolved prior to signing the lease.Here’s my advice to anyone considering renting through this company—especially in states where verbal agreements can be binding in court:Get EVERYTHING in writing.That means emails.If you have a phone conversation, immediately request that everything discussed be sent through email for documentation.Take photos. Take videos. Keep records of everything.It’s very telling that many of our issues were suddenly addressed, or at least attempted—only after I mentioned involving the courts. I was eventually reimbursed for money I personally put into the home due to promises that were not fulfilled before lease signing.Please do your due diligence. Read the reviews carefully. Research thoroughly. This company does not deserve a 5-star rating, and I genuinely hope this review helps someone avoid the same experience we had.
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Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.