Unfortunately, I did not do my homework thoroughly as an owner/ investor before I hired them to manage my properties in Detroit. I wish I had read these reviews before I hired them to manage my properties. If there were zero stars, I would have given them zero. Communication is very poor. I paid them for repairs that they did not perform. They had the properties in their possession for 6 months, they failed to rent them out. I lost a renter who was there for years because they failed to respond to repair requests. I finally decided to pull some of my properties out in September,to date I still don't have my keys despite several requests. They event reached out to my tenant and asked her to pay the October rent. I left one property for them to manage because the tenant was being evicted in October. Evernest failed to inspect the property after October 25th to ensure that the tenant vacated as per court order. When I inquired whether or not tenant vacated the property, I was told that they missed that property inspection. Basically, they forgot to inspect the property. which to me is unacceptable. Afterwards, the PM proceeded to tell me that they drove by and the property was still occupied and she will reach out to the attorney and get the bailiff to go out. It was a blatant lie. My new PM went to the property and had confirmed that the property was vacant as of 10/26. I have lost money, the whole 6 months Evernest was managing my properties. They advertised if they do not rent the properties after 30 days, they will provide 1 month free of management fee. I have yet to receive 1 month free. Run from Evernest.
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Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.