I've been renting at my current address for the last 5 years. The property is now managed by Evernest. They increased the lease renewal fee from $15 to $200. Mariana Molinar added $50 to my monthly rent for a "Resident Benefit Package". Which consisted of reporting my rent payments to a credit bureau and renters insurance. You can self report your own rental payments for free, and my rental insurance is only $6 per month. They charge you $120 for 4 air filters, which you can't buy yourself. I recently notified them that I was getting a one time rental assistance payment from an organization, and informed them on the 3rd. By the 6th I was sent a bill for a $100 late fee for nonpayment. They refused to remove the late fee so I had to pay it. They don't clean any of the tenant shared spaces, after a tenant moves out. There is a shared laundry room in the basement, and there have been three tenants who have used it. None of the tenants cleaned it, and Evernest refuses to clean it once a tenant leaves. A former tenant left a deflated pool and toys in the backyard when she was evicted, and it's still there 3 years later. Mariana Molinar is extremely rude and will ignore your emails for weeks at a time. Every year I have to have maintenance come out multiple times because the heat doesn't work, or it goes into auxillary mode and my electric bill is a few hundred dollars. The owner was supposed to replace it my second year here, but never did it. I have to use plug in heaters or stay with family because it will be 40 degrees in my house. The plug in heaters also causes the power to go out multiple times, since only a few outlets at my residence work. There are exposed wires in my kitchen which I've been told by their vendors many times is a fire hazard. BEWARE: They don't fix things at their properties they just paint over everything. The brand new cabinets that they installed in my kitchen all fell apart within a week of me moving in. The person who installed them put them together like a puzzle piece and didn't nail or glue them together. So as soon as you go open a drawer it falls apart. I, my family, and maintenance have had to put them back together multiple times.
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Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.