This company is a total nightmare, and if you are a landlord, run like hell. They never onboarded me because they either fired the person or she quit. They told me everything would be good and the person they assigned was worse than having nobody. Still, I was never onboarded. She was rude and completely unresponsive. They promise the world in their sales pitch, then the nightmare begins.Their "marketing" team is a clown show too. They were allegedly getting no traffic and urged me to drop the price. I marketed myself and started to get traffic. I had a potential tenant apply that was rejected and they had no record of it. Now lets get to the really fun part -their outrageous expenses. They will double bill you, completely overbill you with no explanation. I disputed several charges and the team never responded. One example was I needed a refrigerator. They sent me an inflated quote for a fridge that cost like $1200 with no details (make, model, etc) and charged me $95 for the quote. I still to this day have gotten zero response on my disputed charges. They are threatening to send me to collections. All approved work was paid for in advance. This is a criminal empire, do not use them under any circumstances. Zero stars wasn't an option.
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Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.