Honestly, this experience has been the worst. I moved in November of last year but didn’t have a working fridge until 12/17. The air filters that are supposed to arrive every 90 days have never been received but yet we pay a mandatory “benefits package” each month that is supposed to include those among other things I’m not receiving. When I ask them about it, no one gives me an answer. They just reference a previous email as to basically say, figure it out. My lease doesn’t end until November but here it is July and they’re harassing me about a renewal. I’m hopefully in the process of purchasing my own home because at this point, the prices and fees are getting outrageous with little to no help from these management companies.*******Update: Now that I’ve signed my new lease agreement, I am being told that I owe and extra $250 just for extending. I was never advised of this. When I mentioned it to them, they said it was included in an email sent on July 10th, but I didn’t receive a notice to renew until July 21st. So somebody lying and it’s just another way they are trying to get money out of people. At this point, I don’t even want to renew anymore. This place and experience has been nothing but a nightmare.
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Evernest provides residential property management services in more than 50 markets across the United States. Our professional property managers can help with leasing, maintenance, billing, and more.