I would give less than 1 star. I'm a new customer. I can't see my bill without a 4 digit ID number (supposed to be my license), that was obviously never added to my account. I've tried to call multiple times and Eversource always gives me a minimum 45 minute wait time... MINIMUM. There is no email address, no way to speak to a human being, and no way to get into my account, it is infuriating. I can still pay by phone, but I cannot see the bill to make sure it looks right. Criminal negligence, non-existent customer service.
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Eversource is New England’s largest energy provider, proudly serving more than 3.6 million electric and natural gas customers in CT, MA and NH.