Worst customer support ever. Not only are their rates incredibly high but no one seems to know what's going on. I have a credit for $371 that is being added to the amount owed, instead of subtracting it. I have spoken to three agents (customer support, credit and billing) to help me understand my bill, but they keep transferring me to someone who can better help me. Each time throwing me back into the long queue. One hour+ later, no one can!!
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Eversource is New England’s largest energy provider, proudly serving more than 3.6 million electric and natural gas customers in CT, MA and NH.