Total bait and switch once you actually need to use it! The reps are GREAT! Very empathetic and supportive, patient a knowledgeable…truly the best in class, and they really do care!!!! It’s just too bad that the product is so impossible to use. After unauthorized amount was charged to my bank account for months by “Line 5”. I tried to cancel. Crystal convinced me to use it and that I ought to take my car to the dealership since it would be covered anyway…fast-forward my car has now been at the dealership for a month and I have been without transportation severely jeopardizing my job. It took me getting on a three way call with EB and the dealership to get even an acknowledgement of a claim (Keenan’s idea and a good one !!!). once filed (again! - original was day I brought to shop), it only took an hour to deny the entire claim. That is one month I’ve been without a vehicle for absolutely nothing!!!!! this severely jeopardized my job and inconvenienced my entire life. Please contact me if you’ve had a similar experience. I have already submitted to BBB. They are kicking people who are already down. It is so cruel. I put the contract and the invoice from the dealership into AI and AI basically says they are deliberately misleading: check back. I will add that verbiage later when I figure out how to upload an image.
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With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.See more
