Poor customer service I took out a auto policy a year ago. They didn't tell me that the car had to be inoperable. They also told me I could cancel at anytime. I called to see about a claim and my car was not inoperable. So I couldn't make a claim. So 2 days later called to cancel my policy. Took about 2 or 3 minutes to answer my call, which I spoke to a representative. He said I needed to speak to member services. On hold for almost 30 minutes. Spoke to a representative which determined to get a better policy and I no, she transferred me to her manager. She was also determined to sell me a better policy. I had to be persistent and no I want to cancel. Then she was rude and said I would receive a email and disconnected me.
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With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.See more
