Ordered EVIQO charger after needing to replace my Juicebox charger. Received unit earlier this week and tried to install it on Oct 10th. I initially had trouble connecting my EVIQO unit to my house wifi. Multiple attempts kept crapping out. I called the help number provided and immediately connected with Ross. He was terrific. Very patient with me on trying to resolve it. He walked me thru having to open the box for a hard reboot which, upon retrying, still did not work. Ross was ready to go and request a new box when he asked me if I had the right password. Turns out I did NOT as I was using the password I had just created a day earlier when getting my HVAC units replaced. Once I put in the correct password every thing worked smoothly. Thank You Ross for your patience! Currently learning thru the charge scheduling - it's a little squirrelly at first but I was able to figure it out.
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EVIQO TECHNOLOGY LIMITED produces level 2 smart EV chargers for residential use called EVIPOWER.