Overall, the site is well-designed and easily followed. The only dissatisfaction is the price: it's shown as 16 GBP, but adds a huge processing fee at the end. Mine ended up being 93USD. Big difference from the beginning. Also would help to know at the beginning to know about uploading picture and passport page. I will recommend to my clients now that I can tell them EXACTLY what to expect. I do appreciate the fast processing!
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You take care of your trip, we take care of your visa
