This is a review about the quality of their t-shirts and also customer services. This is my first time buying anything from EVISU and I will never buy from the company again. First the quality of the material of what I bought is just standard material, and not reflective of the price. I spent over £250 on 3 t-shirts expecting the t-shirts to be thick, heavy and of a luxurious feel (like some less expensive other brands. I have £40 t-shirts that feel and look better quality). These EVISU t- shirts unfortunately do not match the very high price tag, one of which was over £100! The material is not of particularly high quality, quite thin, and I guess they will not fit well or look good after a few washes. The embroidery on the design, however, is nice! Overall I’m very disappointed but to send these items back will cost me the return postage to China, which I had been quoted to be over £40. Additionally customer services have been unhelpful, I’m still waiting for response to my email for over a week! With only 14 days to return items, it really isn’t good enough to not receive an immediate reply. My time has now lapses to return the items. Finally I have read the additional terms of returning items, and the information states any items in the sale or discounted etc, can only be returned for a gift voucher. I received a small discount for joining the mailing list, so from what I understand I would not have ben able to receive my money back to the original payment method. Unbelievable. I asked customer services the question but didn’t receive a reply in time before the 14 days return window (to China) lapsed. I’m really disappointed, I won’t be buying from this company again.
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