Received an email asking me to rate my delivery. WHAT DELIVERY?. They said my parcel had been posted through my letterbox but it would have been too big to have been but through. The picture of “Proof of delivery” was a picture taken in the delivery drivers car. I asked for the exact time of delivery as I have CCTV. The time didn’t come but the parcel was delivered 4 days later. What a shower of ****. They haven’t even been in touch to apologise. Why does any company use this courier. Would have given them a 0 rating if I could have.
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