I was told my parcel would arrive between 7 and 9 pm - at around 7 pm, so pretty short notice. The parcel was simply left on my doorstep, in full view of anyone passing the house at gone eleven o'clock that night, without any attempt at letting me know - the courier didn't knock to tell me. That's bad enough, but I became really angry when I saw the courier's photo that purported to show the parcel being put through the letterbox. Firstly it wasn't put through the letterbox, just left on the doorstep; secondly it could not possibly have gone through the letterbox as the parcel is too big. The courier had held the parcel up to the letterbox to make it look like he or she had posted it - deliberate deception. I'm not a complaining person by nature, but this is shockingly poor service.Message sent at 23:52.
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