Sent a very, very large parcel from Warwick to Stanmore two weeks ago and still not delivered. Cost me over £12.00 but until it is delivered back to the company I purchased the item from as a return I cannot obtain my refund of £133.00. It was sent me me by the supplier using Evri so I thought I would use them to return it. Big mistake! So Evri are you going to refund my £12.00 payment? Pathetic!Two days later! Same old message. "Your parcel is at the depot waiting for delivery." Then unable to speak to anyone again, as it was 2 DAYS ago, because Evri are experiencing technical issues! Will these be the same technical issues you were experiencing two days ago? So here is the deal, Evri. Since you are clearly refusing to take calls and you are costing me money, i.e.£133.00, I am waiting to get refunded, and since I cannot talk to anyone about the insurance you took off me for insurance. You have until Monday, June 16th, after that it will be the small claims court, since I have to conclude you have lost my parcel. So I make that £145.00 you owe me including the fee I paid you to deliver it, including the insurance.
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