I placed an order with a retailer who decided to send my parcel with Evri. Evri had received my parcel 24hrs before letting me know that they had it. When they did let me know they said I would receive it the next day by 2.30.I am disabled and they know it. They did not turn up yesterday as promised. They turned up this morning with no notification, one thump on the front door and by the time I got there they had dumped my parcel on the front step where I couldn't easily pick it up and I saw the van leave. It took me 25 minutes to pick up the parcel from the step. They do know to give me time to get to the door, so what went wrong today? I can only think the driver needed his bacon butty, they obviously didn't care about me. Please be aware of this company, Hermes by any other name is still as bad!
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