Parcel sent 23/5. Due to arrive28/5. It did not. It was declared lost. Impossible to speak to anyone in person at Evri. Artificial intelligence only on email. Automated replies on phone which cut off. I replaced parcel contents and resent. Evri chatbox said they would deal with a claim. Parcel eventually turned up after a further 9 days so I asked for only the duplicated postage. Evri have never bothered to reply. They may not be as expensive as Royal Mail but in my experience are unreliable and uncommunicative. Never to be used again.
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