A few different companies my partner and I get deliveries from use Evri. The delivery driver consistently delivers to the wrong location which is another building separate from our compound. It doesn’t matter how many delivery instructions, pictures, feedback, and complaints we give, it keeps on happening. This leads to a poor experience each time we get a delivery, as we have to wait outside a building and ask a resident to let us in. We spoke to our neighbours and it happens to them as well. This causes us, and the other building’s residents significant stress, since they keep on having to let strangers into their building. This raises significant issues with the delivery process, feedback process, and review process.
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