If I could leave zero stars I would. This is the timeline of your truly shocking serviceWe've got it15:45 - Mon Jun 02We've collected your parcel03:29 - Wed Jun 04We're processing your parcel at our hub11:04 - Thu Jun 05Your parcel is at our local depot and on its way to you07:14 - Fri Jun 06Due to the size of this parcel, We've arranged for it to be delivered with a specialist Evri courier and it will be delivered on the next working day 07:14 - Fri Jun 06We're sorry, your parcel has been delayed. We'll update your tracking when it's on the way on the next working day - I ASSUME YOU WORK MONDAY AND TUESDAY OR DO YOU JUST BLANTANTLY LIE14:20 - Fri Jun 06Your parcel is being sorted at the senders local depot - WHY HAS THE PARCEL BEEN SENT BACK TO THE SENDERS HUB?14:02 - Mon Jun 09We're processing your parcel at our hubOn it's way06:38 - Wed Jun 04We've got your parcel and We're processing it for you04:21 - Thu Jun 05Your parcel is at the delivery depot and we'll let you know when it's out for delivery15:30 - Mon Jun 09We've got your parcel and We're processing it for you05:29 - Tue Jun 10Your parcel is at the delivery depot and we'll let you know when it's out for deliveryOn it's way10:42 - Thu Jun 05Your parcel is on its way to you today - OH NO IT ISN'T10:44 - Thu Jun 05This parcel is bigger than we expected, so a specialist Evri courier will need to deliver it. We're sorting this now and We'll update your tracking as soon as it's on its way - WHY HAS IT TAKEN YOU 4 DAYS TO REALISE THAT THE PARCEL WON'T FIT INTO A CAR. SURELY YOU KNEW THE SIZE OF THE PARCEL WHEN YOU COLLECTED IT?Update on your delivery10:27 - Wed Jun 11Your local courier will deliver your parcel between 10:30 and 12:30 today11:32 - Wed Jun 11We're sorry we haven't been able to deliver today. We'll update your tracking when it's on the way on the next working day - I DO NOT BELIEVE THIS FOR ONE MINUTEThis was an important part we needed for a machine. Had we known Omtech used Evri before we placed the order we would never had ordered from them. We're a small business and your truly shocking service and resulted in us having to cancel a number of orders. We dispatch 1000's of orders ourselves each year and would never even think of using Evri because of this.
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