Not Recommended – EWT is no longer what it used to beMy last review of EWT was positive – I wrote it about 8 years ago when many of my neighbours were installing water softeners from this company. The first few years of use were absolutely fine. We were told that an annual service would keep our lifetime guarantee active. Although the service price increased year after year, it still felt like a good deal.Two years ago, I had my first issue with the filter. A technician came out and repaired it without any problem or charge. Unfortunately, in January of this year, the filter started leaking those small resin beads into the system again. This time, I was told the warranty only covers labour, not parts, so I had to pay for the repair.At the same time, several of my neighbours also began to complain about EWT’s customer service. I learned that the company had changed ownership – and ever since, it seems like they only care about making money rather than honouring their original commitments.It’s a real shame that such a good company with excellent service in the past has gone downhill like this. Never again.
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Since 2002, EWT have provided Water Softeners, Water Filters and Water Coolers all over the Ireland. Over 100,000 people depend on EWT for their Water Treatment equipment. We’re proud of our success and owe it to exceeding your expectations and putting...