Avoid Culligan! Water ContaminatorsThere are three companies interrelated in some way- EWT/Culligan and Celtic Water Solutions. I was promised some contact about this problem from a Manager in Culligan. This did not happen. Instead he referred the review below to CWS (Celtic Water Solutions). This type of ‘book passing’ seems to be the norm for this company. Here are the issues outlined:Some chemical impurities mixed with our water system because the 'Bottom Ender' was not functioning adequately. This leak cased a jelly like 'gunge' to build up in our pipes, heating system and machinery - washing machine and showers. It cost us in the region of 3000 euro recently to clean out, repair, replace machinery and the blocked pipes. And to get our heating system working again. Culligan claim that EWT bear the responsibility. But this damage manifested just recently. And there could even be further 'gunge' lurking in our system. The Culligan manager in Galway promised a call back twice some weeks ago at certain agreed times, but didn't call! Not unusual for EWT, Culligan and this manager. My latest emails were ignored. Sometimes, when it suits Culligan will blame EWT and says the problem lies with EWT. But Culligan has taken over EWT and so shares the responsibility. This seems like a ploy to me to avoid proper customer service.A previous EWT / Culligan technician and local plumber both reported that the original 'Bottom Enders' originally installed were too small and weak to deal with the system and so chemicals leaked into the water...causing this brown jelly like substance, which can destroy your water system and machinery. They have replaced this ineffective 'Bottom Ender' with stronger ones, in many premises between Dunshaughlin and Drogheda, we were told. Did you check your 'Bottom Ender'? We have been advised to avoid EWT/Culligan for obvious reasons. All in all, I intend to pursue a legal case against this company unless we are compensated for this suspect system with 3000 euro. In the meantime I would avoid EWT/Culligan, or any other name they operate under. Instead of purifying water, their system is likely to contaminate it. And then the company blames someone else. I await payment of 3000euro- the cost of making good the damage caused by our water being contaminated.
Claim your business profile now and gain access to all features and respond to customer reviews.
Since 2002, EWT have provided Water Softeners, Water Filters and Water Coolers all over the Ireland. Over 100,000 people depend on EWT for their Water Treatment equipment. We’re proud of our success and owe it to exceeding your expectations and putting...