The package arrived open with the concealer missing. I contacted ex1 via Instagram and support ex1, initially I was offered refund or replacement (stock dependant) emailed and messages the chat on instagram I have not heard anything back. Really disappointed on customer service.
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78% of British women still arent totally happy with their foundation. Are you one of them? EX1 exists at the intersection of science and beauty, fuelled by the desire to challenge beauty industry standards. Created by Imperial college biochemist Farah ...