As I am traveling at the moment I thought I give it a try with the trail version ... which doesnt exist, its just scam and they directly charge you with the full price.
Customer support doesnt exist OR is to busy to delete all those complaints.
For the ping/lag:
I did not feel any changes and the game was like before. Tested Bangkok to Europe and the ping did not change and the lags were the same.
For me this programm does not really do anything that helped me. On World of Warcraft the ping was higher than before.
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