Wasted 6 months applying for an account, answering endless questions, about tiny sums of money lent to me my mother before she passed away. After 6 months received two more silly questions but was too busy to answer them at the time so asked the onboarding staff member Philip Lemos to wait a week or so while I looked into his questions. He didn't bother, and returned the questions unanswered. As a result, the application was rejected. Complete and utter waste of time!
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