The worst banking experience I have ever had. They operate at 1970s level, there must be serious lack of investment in their back end as its takes them a minimum of 7 days and about 6 phone calls where I was out in hold for 15 minutes at a time only to be told I had to call back in 48 hours and this was to fix a minor problem. I feel sorry for their customer service staff as they have to deal with frustrated customers like me. I am now going to find an alternative bank.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.