I wish I had read the negative comments here before I opened an account with HSBC Expat!I wish I could give it a minus 5. I was told to update my CRS before I could place a fixed time deposit. I was given a pdf file to update my CRS. IT wise, I was unable to do so with the pdf given so I sought help from its apps. The staff member was nice and I did update at last. Oh yes, I was told the update would take 5-7 working days or I could make long distance calls the same day to place a fixed deposit. Not every client can make long distance calls within the time specified. That's me. So I waited. 7 working days. Sorry, I am still unable to place a fixed time deposit. I turned to the support on the apps. Seems no one could help. I was told to wait another 24 hours for an email. I am still waiting. I thought I had been using a bank 300 years ago. How long do you think I should wait?
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