The bank has been blocking the money since April 2025 – that's eight months now. Within the first week of receiving the information from the bank, they received a document regarding the origin of the money I deposited – still no information on how they will resolve the matter. They also started asking about transfers to my other private accounts – their questions included: "What was the purpose of the transfer to Daniel Platkowski?" – "Don't they see that this is a transfer to another bank, to my private account, and my name is there?"Do they really work there?HSBC – who do you employ to assess risk? How do you interpret the regulations? Wake up!WHY ARE YOU HOLDING CUSTOMERS' MONEY HOSTAGES?ISN'T IT SUFFICIENT TO SUBMIT A QUESTION TO THE CUSTOMERS WITHOUT BLOCKING THE MONEY?This bank – you should be afraid – lack of trust – blocking an account without any serious basis! Look at other reviews – I had 9,000 euros blocked – I had no money to live on – I had to borrow money at interest.And I see here that people had smaller amounts blocked – is this bank playing a joke on its customers?Is this bank perhaps bankrupt and having to save itself by taking over customers' money?
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