I am 60 years old and have dealt with many organisations. HSBC expat is the worst organisation I have dealt with in my life.The systems are mainly paper based, or where they are automated looks like they have been developed by a 12 year old.The staff are incompetent and cannot explain how things work. Then you need to phone them, to try and correct their errors, at international dailing rates. My last call lasted 35 minutes and cost me £70 and they still did not resolve the issue.
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