I want to caution prespective customers of HSBC Expat about my prolonged and frustrating experience. Over the past year, I have contacted an overwhelming number of calls and emails from the Customer Review Team—over 60 calls and 76 emails, to be exact. Many of these communications have been useless, with repetitive questions and answers, leading to a lack of progress in resolving the issues at hand.I am disappointed by the apparent lack of experience and professionalism displayed by the individuals representing the Customer Review Team. As a result, my account remains frozen, and I have been unable to access my funds till now June 2024 despite persistent attempts to address the biggest scam in my life.
Claim your business profile now and gain access to all features and respond to customer reviews.
HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.