HSBC closed an open complaint without resolution which is extremely shoddy. The chat operators least try to help but I still do not have what I need. Frustratingly if you call phone banking they say use chat and chat says use phone banking as we cannot help. This has been going on for over a week with HSBC saying within 48 hours then do not deliver followed by it will be in 48 hours. If it didn’t waste so much time and wasn’t so expensive it would be funny - so much for being a premier customer.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.