I have been with HSBC for over 30 years, and with Expat for about 5 years. As long as you do all your banking online, things are generally smooth. Try calling support or using the online support, be prepared to get the run-around from offshore support personnel who have no idea of what they are doing. Try contacting your relationship manager?, good luck, they do not respond to emails or answer calls unless you book an appointment. And if you receive an email requesting additional information, it’s from an unmonitored email address. Ding dong HSBC Expat, if you don’t need your customers, please let us know as we don’t want to waste your time.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.