Consistently dreadful.Years of experience on multiple continents, repeat requests, around in circle KYC requirements, Kafka-esque bureaucracy, going nowhere box ticking, faceless email addresses which won't accept customer mails, the list is too long and arduous to bear recording and complaining. It's pushing a rock up a hill to deal with HSBC. In due course will take my seven figure account elsewhere. Dreadful.
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HSBC, one of the largest banking and financial services institutions in the world, serves millions of customers through its four Global Businesses.